A Series of Chain Reactions. Tech rep

My latest

Advertisements

3 thoughts on “A Series of Chain Reactions. Tech rep

  1. The reason why companies like Adobe offshore tech help and customer service jobs is so that providing such services is more cost effective for the corp. How is that working for them when they’re not providing the bloody service?

    Yes, they ought to be paying you for what the bloke in India or service manager couldn’t do. It would inarguably be money well spent!

    • My friend, I think that companies loose touch with their market base, and the policies they develop regarding is a huge problem for consumers. I know how livid I was when I was speaking to the support crew, and I am for the most part a laid back guy. However when I get upset as in this case, it does lead to a very ugly attitude on my part. I can tell you if that rep was in front of me I certainly would have smacked that jerk around a little. Then I would have felt bad for doing so. Things should not go to that level though with a support system and is clearly an indicator that there is a problem.
      MS

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s